Refund Policy
Thank you for shopping with iptvworldshop.com (hereinafter referred to as “we,” “us,” or “our”). We value our customers and aim to offer quality services. This Refund Policy outlines the terms and conditions under which you may request a refund for purchases made on our website.
1. Scope of Policy
This Refund Policy applies to all subscription plans and related services purchased through our website iptvworldshop.com. By placing an order with us, you agree to the terms of this policy.
2. 30-Day Refund Period
We offer a 30-day refund period from the date of purchase. If you are not satisfied with our service for any reason, you may request a refund within this 30-day window.
3. Eligibility Criteria
To be eligible for a refund:
- You must have purchased the service directly from our website.
- You must request the refund within 30 days of the purchase date.
- You must provide valid proof of purchase (such as an order number or email address used for the purchase).
4. Non-Refundable Items
The following are typically non-refundable under this policy:
- Partial month or unused subscription periods after 30 days.
- Costs associated with third-party products or services not purchased directly from our website.
- Services that have been used in violation of our Terms & Conditions or Acceptable Use Policy.
5. How to Request a Refund
- Contact Customer Support: Send an email to our customer support at [Your Support Email Address] with “Refund Request” in the subject line.
- Provide Necessary Information: Include your order number, purchase details, and a brief explanation of why you are requesting a refund.
- Verification: Our team will verify your request and ensure it meets our eligibility criteria.
- Refund Processing: If approved, your refund will be issued to the original payment method used at checkout. Please allow 5–10 business days for the refund to appear on your account statement.
6. Late or Missing Refunds
- If you haven’t received your refund yet, first check your bank or payment account.
- It may take some time before your refund is officially posted.
- If you still have not received your refund after 10 business days, please contact our support team at contact@iptvworldshop.com
7. Changes to This Refund Policy
We may update or modify this Refund Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page. Your continued use of our services after any such changes indicates your acceptance of the new terms.
8. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: contact@iptvworldshop.com
We will do our best to address your concerns as quickly as possible.
Consult a qualified legal professional to ensure full compliance with applicable laws and regulations.